how it works
redeem REWARDS
Be rewarded every time you shop with us!
earn rewards
Have questions? we've got answers.
reward program faq
The MØDA Community Club Rewards Program is our free rewards program that lets you earn points on all your purchases and redeem those points for rewards.
The Program is open to individuals who are legal residents of the United States (including its territories and possessions) who are at least 18 years old or the age of majority in the Member’s jurisdiction of residence, whichever is older, for their personal use only, and is limited to one (1) account per individual.
Eligible individuals may enroll in the Program by creating an account, or by logging in to an existing account, on www.moda.la and agreeing to the PROGRAM TERMS. You may be required to provide your full name, mailing address, email address, and date of birth and to create a password in order to create an account.
By joining the Program, you agree that you have read, understand and agree to be bound by the PROGRAM TERMS and by any changes or modifications we may make to those Program terms and conditions. You also agree to receive Program-related emails from us and our partners.
Please refer to the PROGRAM TERMS for the full list of Program terms and conditions.
The personal information collected from you in connection with the Program is subject to our PRIVACY POLICY.
You may redeem Points for eligible Rewards by signing into your account. To redeem Points for a Reward, you must have a valid physical address linked to your account. Rewards may only be redeemed on www.moda.la or in-store for a minimum purchase of $30. You cannot combine Rewards with any other coupon or promotion. Rewards cannot be exchanged or returned for another product or service or a monetary refund. Points used to redeem a Reward will be deducted from the total Points available in your Member account. Points may not be used toward purchases of gift certificates, charitable items, promotional value sets, sales tax, or shipping charges. Credits from multiple accounts may not be aggregated unless authorized by MØDA. Taxes on Rewards may apply where required by law. Any tax liability, including disclosure, is the sole responsibility of the Member.
It may take up to 7 days for eligible purchases or actions to post to your account. It may take 24 hours for you to be able to redeem Points once rewarded.
All points earned from this purchase will be deducted from your account when merchandise is returned that was originally purchased using your MØDA Community Club account. It is possible your account could have a negative balance after merchandise is returned.
You can check your membership level and account status by logging into your account on www.moda.la and going to the “Loyalty” panel on your dashboard.
If you have concerns that a purchase or other action was not properly applied to your Member account, you should contact our Customer Service at hi@moda.la and provide your name, address, phone number, and email address associated with your account, the date of the alleged purchase or action, and the issue(s) you encountered. This email must be sent within forty-five (45) days after the alleged purchase or action took place. We are not responsible for late notifications regarding purchases or actions not being credited to a Member account.
While your membership may remain open, Points will expire after twelve (12) months of inactivity, a period in which a Member earns no Points, makes no qualifying purchases, takes no qualifying actions, and redeems no Points.
Your membership may be revoked by MØDA, in its sole discretion, at any time. Any abuse of the Program; failure to follow any of these Terms; membership inactivity for more than twelve (12) months; misrepresentation; or conduct that may be detrimental to MØDA or our interests may result in the revocation of your membership and make you ineligible for further participation in the Program. If, in MØDA’s sole discretion, we suspect fraud, misrepresentation, abuse, or violation of these Terms, we also have the right to take appropriate legal action.
If your membership is revoked, any Points or Rewards in your account or available to you prior to such termination will automatically expire, and your access to the Program and its features will automatically terminate, at MØDA's sole discretion.
Yes. MØDA may, in its discretion, cancel, amend, modify, restrict, and/or terminate the Program, the Program Terms, or any aspect or feature of the Program, at any time without prior notice, even if such changes may affect Points already earned and/or the value of Rewards already accumulated and/or the ability to redeem Rewards.
If the Program is terminated, any Points or Rewards in your account or available to you prior to such termination will automatically expire, and your access to the Program and its features will automatically terminate, at MØDA's sole discretion.
If you have forgotten your password, go to the Login page and click on the “Forgot Password” link. You will then be prompted to enter the email address associated with your www.moda.la account, and a temporary password will be emailed to that email address. Follow the prompts in the email to create a new password.
If you decide you no longer want to be part of the Program, you may cancel your membership at any time by contacting our Customer Service at hi@moda.la Your email must specify your name, address, phone number, and email address associated with your account, and confirm that you wish to be removed from the Program. It may take up to 7 business days for your cancellation to complete.
If you cancel your membership, you forfeit any Points you may have earned and/or any Rewards that might otherwise have been available to you during your continued participation in the Program. If you wish to return to the Program after cancelling your membership, you will be required to join the Program again starting with no Points or available Rewards.
Contact customer service via email at hi@moda.la
California Notice of Financial Incentive: Under California law, MØDA's rewards program may be considered a financial incentive.
Terms and Conditions apply. See here for more information.