Need help?
Frequently Asked Questions
General
At this time, we are not providing a discount to those local to Marina Del Rey or Venice Beach area.
Most of our products are handcrafted by artisans in Turkey, where quality and craftsmanship are one of the best in the world. We are also proud to showcase products made locally in California, with natural ingredients and the earth in mind . Our commitment to sustainability and an ethical approach to who we work with is part of our commitment to providing high quality products and making the earth a better place.
We are unable to offer price adjustments for the online sales, temporary promotions and discounts. Promotions and discounts cannot be applied to orders placed before the promotion started.
Payment
Yes you can. To change the currency, scroll to the bottom left of our website to the currency drop down menu and select your preferred currency..
You have the option to add your gift card or discount code to your order at checkout.
Only one discount can be redeemed per order, but a discount code and gift card can be used together on a single purchase.
Credit Card
We accept Visa, Mastercard, Discover, Diners and American Express.
PayPal
Add your bank account, credit or debit card to your PayPal account to pay securely for purchases without having to input credit card details for every transaction. You will be temporarily directed to PayPal to sign in then redirected back to the Moda.la website upon completion.
Shop Pay
An accelerated checkout allowing you to save your email address, credit card details, shipping and billing addresses for a fast and efficient checkout. A code will be sent as a text message to your mobile to finalise payment. We also offer Shop Pay Instalments, an interest free buy now, pay later option. You can find out more here.
Google Pay
Google's secure payment gateway that allows you to pay for purchases using saved details to avoid inputting credit card details for every transaction.
Meta Pay
Meta Pay is a seamless and secure way to make payments on Facebook, Messenger, Instagram, and in participating online stores. Enter your payment card or account information just once and then use Meta Pay to make purchases, send money or donate. Learn more here.
Orders
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email. See our Shipping Policy for more information.
Unfortunately we are unable to make any changes or cancel your order once it has been shipped. If your order is in processing, we may be able to make a change to your order.
Please ensure all details on your order are correct before submitting your order. In particular, we recommend double checking your email and delivery address.